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Practice Server: Refunds are available within 7 days of purchase if the server access fails to meet the advertised specifications or if there are technical issues that cannot be resolved. Requests for refunds must be submitted with detailed information and evidence of the issue.
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Certification Practice Exams: Refunds are available within 7 days of purchase if the practice exams do not match the described content or if there are significant errors. Refund requests must include details of the discrepancies encountered.
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Eligibility: Refunds are granted only if the request is made within the specified period and if the product has not been used extensively. Full refund eligibility criteria are detailed in the terms and conditions.
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Process: To request a refund, contact customer support with your purchase details and reason for the refund. Approval and processing times may vary.
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Non-Refundable: No refunds will be provided for products that have been used extensively or if the refund request is made after the specified period.
Need help?
Contact us at info@techelevate.pro for questions related to refunds and returns.